Returns & Exchanges

At TWL, we are committed to ensuring you have the right gear for your training, offering a 30-day window for returns on all eligible items in original condition. Whether it is a size swap or a change of mind, our streamlined process ensures you get back to your workout as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the products in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Ship It Back

  Print your generated shipping label and drop the package off at any authorized carrier location or post office.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned gear, we will process your refund or store credit within 3-5 business days.